It's been over 5 days and I haven't received my withdrawal?
In this scenario we would advise checking the card details the withdrawal has been made to.
If any of the details are incorrect, the withdrawal will be bounced back and can take an additional 2 to 5 bank working days to reach us.
Should this not be the case please contact our Support Team who will be more than happy to investigate this for you.
Popular questions
- I’m not sure if I have an account already, what should I do?
- Where can I write official complain?
- Why have I been asked to provide identification for a withdrawal?
- What is the minimum amount I can withdraw?
- Can I make a deposit to other person’s account?
- Do you accept customers from all countries?
- How will my data be protected?
- How can I withdraw money from my account?
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