Why have I been asked to provide identification for a withdrawal?
This is a standard procedure in our routine screening of accounts to provide our customers with maximum transaction security. Usually we ask for specific documents, when customer requests a withdraw to an IBAN (if there has not been a withdraw to this specific IBAN before.).
Popular questions
- Is it possible to change my account currency?
- How long does it take to withdraw my money?
- Where can I write official complain?
- Can I make a deposit to other person’s account?
- What is maximum/minimum deposit amount?
- My account is blocked. What should I do?
- What is the minimum amount I can withdraw?
- Can I deposit money to my account from other person’s credit card?
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