Why have I been asked to provide identification for a withdrawal?
This is a standard procedure in our routine screening of accounts to provide our customers with maximum transaction security. Usually we ask for specific documents, when customer requests a withdraw to an IBAN (if there has not been a withdraw to this specific IBAN before.).
Popular questions
- I’m not sure if I have an account already, what should I do?
- Why have I been asked to provide identification for a withdrawal?
- Why do you need my email address?
- What is maximum/minimum deposit amount?
- Can I cancel my withdrawal?
- Is it possible to change my account password?
- Do you accept customers from all countries?
- What is IBAN account number?
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