Why have I been asked to provide identification for a withdrawal?

This is a standard procedure in our routine screening of accounts to provide our customers with maximum transaction security. Usually we ask for specific documents, when customer requests a withdraw to an IBAN (if there has not been a withdraw to this specific IBAN before.).

Popular questions

Is it possible to change my account currency?
How long does it take to withdraw my money?
Where can I write official complain?
Can I make a deposit to other person’s account?
What is maximum/minimum deposit amount?
My account is blocked. What should I do?
What is the minimum amount I can withdraw?
Can I deposit money to my account from other person’s credit card?